Secure, Compliant Voice Logging for Modern Businesses
We deliver secure, cloud-based Call Recording solutions that help your business improve service quality by gaining full visibility into every customer interaction.
Capture, store, and manage your business calls with confidence using a fully hosted, encrypted call recording platform.
Fully Hosted, Cloud-Based Voice Logging
Reunert Connect’s Call Recording is a fully hosted, cloud-based voice logging solution that securely captures and stores your business communications without on-premise hardware.
Working with leading recording technology platforms, this solution enables your business to securely record, store, search, and manage voice interactions quickly and easily.
Whether for compliance, dispute resolution, quality assurance, or training, Call Recording helps organisations securely capture, store, and retrieve business conversations for compliance, quality assurance, dispute resolution, and training purposes.
Why Choose Call Recording for Your Business?
Transform Call Data into Actionable Business Insights
Call Recording is a powerful tool for improving your business’s service delivery and decision-making:
Key Features of Call Recording
Your business enjoys all the benefits of Call Recording, which are facilitated through key features:
Built for Compliance, Performance & Growth
Reunert Connect’s Call Recording provides your business with a secure solution designed to support compliance and best-practice call management.
From regulatory compliance to customer experience optimisation, the platform ensures every interaction is safely stored for when you need it.
Frequently Asked Questions
Call Recording is a cloud-based solution that securely records and manages business voice communications for compliance, training, and quality assurance purposes.
Yes. The platform is designed to support compliance with key regulations, including FICA, FAIS, POPIA, and CPA.
No. The solution is fully cloud-based and does not require any on-site recording equipment.
All recordings are encrypted using AES 256-bit encryption with additional rotating encryption and secure redundant cloud storage.
Yes. Recordings can be accessed securely from any web browser, allowing authorised users to retrieve and manage calls from anywhere.
Yes. Authorised users can search recordings using criteria such as date, time, extension, caller information, or other available parameters.
Yes. Reunert Connect's Call Recording solution can integrate with supported Cloud PBX and business voice platforms.
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